Return Policy

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Returns & Exchanges

I really, really want you to be thrilled with your purchase! I know that you have a lot of choices out there, and I want to make your experience with me the best it can be.

If you are not completely happy, please email me at kathy@twobluesister.com within 30 days of delivery, and I will personally help you with your return. You can also reach me via my contact page.

I offer refunds for unwashed, unworn, and unused items, with all tags attached.

Once your return is approved, you’ll receive a free USPS shipping label via email. Simply repackage your item, attach the label, and drop it any mailbox. The returned item must be scanned on its way back to me within 35 days of delivery.

Refunds will be issued on the card used to purchase once I receive your returned merchandise. Credits may take up to 10–14 days to appear on your statement. If you used a gift card and a credit card to complete your purchase, the gift card will be refunded first.

I reserve the right to refuse a return and refund if the item has been visibly worn, altered, or damaged.

If you would like a different size just let me know! An exchange may be possible if the item is still in stock.

Damages & Issues

Please inspect your order and email me at kathy@twobluesister.com immediately if the item is defective, damaged, or if you received the wrong item so that I can make it right. Pictures are super helpful!

Exceptions / Non-Returnable Items

All marked down and sale items, jewelry, bodysuits, and gift cards are final sale and not returnable.